Last Updated: July 2, 2026
Welcome to Roos Design Studio.
These Terms & Conditions govern your access to and use of our website, as well as the purchase of products from our online store. By visiting our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
About Roos Design Studio
Roos Design Studio is an independent creative studio based in the Netherlands, specialising in thoughtfully designed paper goods, original artwork, vintage-inspired wall art, greeting cards, wedding stationery, bookmarks, digital downloads, and other creative products.
We are committed to offering high-quality products and providing excellent customer service while ensuring a secure and enjoyable shopping experience.
Eligibility
By placing an order through our website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You are legally permitted to enter into binding contracts.
Products
We make every effort to display our products as accurately as possible.
However, please note that:
- Colours may appear differently depending on your monitor, mobile device, printer, or display settings.
- Handmade and printed products may vary slightly due to the production process.
- Product photographs are intended for illustrative purposes and may contain styling props that are not included unless specifically stated in the product description.
Small variations are considered part of the unique nature of handmade and printed products and are not regarded as defects.
Product Availability
All products are offered subject to availability.
Although we strive to keep our inventory up to date, we reserve the right to discontinue, modify, or remove products at any time without prior notice.
If an item becomes unavailable after your purchase, we will contact you promptly to discuss a suitable replacement or issue a full refund.
Pricing
All prices shown on our website are displayed in Euros (€).
Where applicable, prices include Value Added Tax (VAT).
We reserve the right to change product prices, shipping costs, discounts, or promotions at any time without notice. Any price changes will not affect orders that have already been confirmed.
Orders
Once you place an order, you will receive an automated order confirmation by email.
Receiving an order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Pricing or technical errors
- Suspected fraud or unauthorized transactions
- Incorrect customer information
- Violation of these Terms & Conditions
Should an order be cancelled after payment has been received, a full refund will be issued using the original payment method.
Payments
We accept secure online payments through trusted third-party payment providers.
Payment information is processed securely and is never stored on our own servers.
Orders will only be processed once payment has been successfully received.
Shipping
Processing and delivery times are provided as estimates and may vary depending on the destination, shipping carrier, customs procedures, weather conditions, public holidays, or other circumstances beyond our control.
Customers are responsible for ensuring that the shipping address provided is accurate and complete.
Additional shipping charges may apply if an order must be resent due to an incorrect address supplied by the customer.
International Orders
Roos Design Studio proudly ships worldwide.
International orders may be subject to customs duties, taxes, import fees, or local handling charges imposed by the destination country.
Where applicable, these charges may be collected during checkout. Otherwise, they remain the responsibility of the customer.
Roos Design Studio is not responsible for delays caused by customs inspections or international postal services.
Digital Downloads
Digital products are supplied electronically and are available for download after purchase.
No physical product will be shipped.
Due to the immediate nature of digital delivery, digital products cannot be cancelled, returned, exchanged, or refunded once access has been provided, except where required by applicable consumer protection laws.
Customers are responsible for ensuring compatibility with their own software, devices, and printers before purchasing.
Personal Use Licence
Unless otherwise stated, all artwork and digital downloads are sold for personal use only.
Purchasing a product grants you a non-exclusive, non-transferable licence to use the purchased file for personal purposes.
You may not:
- Resell digital files
- Share purchased files with others
- Upload files to file-sharing websites
- Modify artwork for resale
- Use artwork for commercial purposes
- Reproduce products for sale
- Claim the artwork as your own
If you require a commercial licence, please contact us before purchasing.
Intellectual Property
All artwork, illustrations, designs, graphics, photographs, logos, branding, product descriptions, website content, and other creative materials displayed on this website remain the exclusive intellectual property of Roos Design Studio unless otherwise stated.
The purchase of any physical or digital product does not transfer copyright ownership.
No content from this website may be copied, reproduced, distributed, published, modified, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Roos Design Studio shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase or use of our products.
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes liability where such exclusion is prohibited by law.
Website Use
You agree not to:
- Use this website for unlawful purposes.
- Attempt to interfere with the operation or security of the website.
- Introduce viruses, malware, or malicious software.
- Copy or scrape website content without permission.
- Attempt to gain unauthorized access to any part of the website.
We reserve the right to restrict or terminate access where misuse is identified.
Privacy
Your privacy is important to us.
The collection and use of personal information are governed by our Privacy Policy and Cookie Policy, which form part of these Terms & Conditions.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.
Customers are encouraged to review these Terms periodically.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.
Contact Us
If you have any questions regarding these Terms & Conditions, please don’t hesitate to contact us through our email info@roosdesignstudio.com or through our Contact page.
We are always happy to help.